Shifting perspectives with DevEx
Daniel Black, Engineering Manager at Aledade, was on a mission to enhance developer experience because his team was struggling to quantify developer satisfaction using Jira. The rigidity of Jira’s program-level configurations curtailed their ability to measure and interpret data independently, calling for greater flexibility and clearer insight paths. “We couldn’t modify things on our project independently. It led to some difficulty with tracing things the way we wanted,” Black shared.
Upon adopting Jellyfish DevEx, Daniel noticed an immediate shift in perspective. DevEx empowered him not only to survey his organization with ease but also benchmark against other partner teams within Aledade. The comparative insights were revealing; they spotlighted areas of improvement while identifying successes worthy of replication company-wide.
Daniel Black Engineering ManagerMy team values being able to easily compare how they stack up against other partner teams to see the pros and cons of how different groups work.
A revelation emerged around information sharing—a theme echoing throughout various feedback channels. Team members felt disconnected from seeing their work’s tangible impact, sparking a proactive drive to highlight individual contributions more visibly across platforms. “We learned that people felt like their work wasn’t having an impact, so we’re working to improve that!” Black said.
Curating a culture focused on developer happiness
Armed with these insights, actionable steps were laid out: improved recognition mechanisms allowed team efforts and accomplishments to be broadcasted openly—lifting overall satisfaction levels among developers.
This newfound transparency fostered a revitalized work culture geared towards collective growth and professional fulfillment at Aledade, and that strategy is driven by Jellyfish. “Sharing what our team was doing and capturing impact in their own words led to better team satisfaction overall, and we’ll keep building on that going forward,” Black shared.
1,600 employees
SaaS
Jira
