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In the Bloom

Jellyfish Tops G2: #1 User Satisfaction and 8th Consecutive Quarter as Grid Leader

We’re thrilled to announce that for the eighth consecutive quarter, Jellyfish has been named a Leader in G2’s Software Development Analytics Tools Grid. Not only have we secured the top spot, but we have also earned the highest user satisfaction rating among our competitors.

Jellyfish has also maintained a leader role within the Mid-Market Relationship Index for Software Development Analytics Tools, achieving a score of 9.48/10, the highest among competitors. The relationship index is calculated using four factors:

  • Ease of Doing Business: Customers’ reported ease of doing business with the seller based on reviews by G2 users
  • Quality of Support: Customers’ satisfaction with the product’s quality of support based on reviews by G2 users
  • Likelihood to Recommend: Customers’ likelihood to recommend each product based on reviews by G2 users
  • Number of Reviews: Buyers trust a product with more reviews, and a greater number of reviews indicates a more representative and accurate reflection of the customer experience. 

These recognitions are a testament to the value and effectiveness of our platform and the trust and approval of our users. Download a copy of the Summer 2024 G2 Grid Report.

Setting the Standard in User Satisfaction

Our users have spoken—Jellyfish received the highest Satisfaction score among products in the Software Development Analytics Tools category. Here’s a breakdown of what our users think:

  • 98% of users rated us 4 or 5 stars
  • 95% believe Jellyfish is headed in the right direction
  • 91% are likely to recommend Jellyfish to others

These impressive statistics highlight our dedication to providing a platform that ensures alignment throughout the entire engineering organization to anticipate the future, build with efficiency, and deliver business impact..

Why Jellyfish Stands Out

We’re honored to share some standout testimonials from our valued customers:

“Jellyfish has unlocked levels of visibility into current product development work that we’ve never had before. We now track all of our quarterly commitments and can easily see which projects are on-track or off track.” – Adam P., VP of Product Management Operations

“Jellyfish has saved me SO MUCH TIME. I used to gather everything from Jira. That included writing complex queries, exporting to excel, and then massaging that data to create the visuals I needed. Jellyfish literally does all of that and spits it out in beautiful visuals.” Amy N., Director, Agile Delivery 

“I find Jellyfish very useful when it comes to tracking all the work. It’s amazing how detailed it shows what you have in Jira. It is a very necessary tool that makes it easier to control and manage your work.” – Jose F., Engineer

“This is a must-have for Scrum Masters, Engineering Managers, Project/Program Managers and software finance. The new Capacity Planner is a major game-changer!” – Michelle B., Sr. Agile Program Manager

About G2

G2 is the world’s largest and most trusted software marketplace. More than six million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit G2 and follow us on LinkedIn.

Join the Conversation

Curious about what our users have to say? Visit our G2 page to read their reviews or share your Jellyfish experience. To explore more about Jellyfish, schedule a product tour or request a demo.

With our unwavering commitment to excellence and innovation, Jellyfish continues to lead in software development analytics. Thank you for being part of our community and trusting us with your software analytics needs.