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Customer Story | SaaS

How Humanforce achieves predictable delivery with Jellyfish

Customer
Description

Humanforce provides the market leading, intelligent and compliant HCM suite for frontline and flexible workforces.

40 hours

saved monthly on manual reporting

25%

more predictable delivery timelines

20%

increase in plan accuracy

Building a collaborative organization

In the dynamic world of software engineering, seamless alignment between technical and business strategies is crucial for success. At Humanforce, Sam Wolski, the Head of Engineering, discovered a game-changer in Jellyfish’s abilities to streamline business operations and executive alignment.

Before Jellyfish, Sam relied on Jira alongside note-taking tools like Miro and Confluence. While these provided baseline functionality for project management and collaboration, they fell short of delivering comprehensive visibility into investment categories—a critical component that impacts resource allocation and business outcomes.

Jellyfish allows me to learn the patterns of successful teams and to use those patterns to diagnose struggling teams' issues or build new teams more quickly.

Sam Wolski Head of Engineering

Aligning to stakeholder expectations

The turning point came with a multi-year initiative that was lagging behind stakeholder expectations. With Jellyfish, Sam is able to communicate with non-technical stakeholders about team activity and why it was resulting in delayed timelines.

This revelation allowed Sam to regain control over the backlog, provide clearer projections on project timelines, and highlight patterns affecting delivery such as interrupted sprints or capacity shifts. “Jellyfish allowed me to implement much greater control and visibility of the backlog,” Sam shared.

Building predictable delivery

Beyond personal transformation within engineering operations, Jellyfish fostered trust throughout Humanforce by enabling cross-departmental transparency regarding time and financial investments. By delivering cost visibility and teams’ performances through allocation management features—stakeholders gained invaluable awareness regarding engineering spend dynamics while ensuring consistency across various teams’ outputs.

Jellyfish facilitated understanding and made strides bridging gaps both internally within Humanforce’s engineering efforts—and externally—to communicate effectively with stakeholders about ongoing developments. The end result: aligned technical aspirations closely tied back into essential business goals efficiently over time.

Company info
Size

500 employees

Industry

SaaS

Toolset
  • Jira

Data-driven engineering teams love Jellyfish