December 18, 2024
For the 10th consecutive quarter, Jellyfish has maintained its position as the Leader in G2’s Software Development Analytics Tools Grid. This milestone reflects not just our consistency but our dedication to delivering the best tools for engineering teams everywhere.
In the Winter 2025 G2 Grid Report, we’re honored to remain the top-ranked platform in user Satisfaction Ratings with a score of 98 out of 100. It’s a reflection of our mission to always put customers first and create solutions that truly make an impact.
We’re equally excited to lead the Mid-Market Relationship Index, scoring 9.43 out of 10. This score reflects our strengths in key areas including:
- Ease of Doing Business: Jellyfish makes collaboration simple and efficient.
- Quality of Support: Satisfaction with the quality of our customer support
- Likelihood to Recommend: 90% of users say they’d recommend Jellyfish.
- Number of Reviews: More reviews mean greater trust and indicate a more representative and accurate reflection of the customer experience
At the Heart of It All: User Satisfaction
While this recognition is exciting, what drives us is the satisfaction of our customers. Their feedback shows the real impact Jellyfish has on engineering organizations:
- 97% of users gave Jellyfish a 4- or 5-star rating
- 94% believe we’re moving in the right direction
- 90% would recommend Jellyfish to others
These numbers remind us why we do what we do – help engineering teams work smarter, stay aligned, and achieve meaningful results.
Real Feedback from Real Users
Our users’ experiences best illustrate the value Jellyfish brings to engineering teams. Here’s what some of them have to say:
“We initially licensed Jellyfish to offer insights to engineering leadership into how our resources are deployed. The value has extended well beyond the engineering organization and delivers value to product, finance and program management.”
– Thomas K., Senior Director of Engineering
“Jellyfish has saved me SO MUCH TIME. I used to gather everything from Jira, including writing complex queries, exporting to excel, and then massaging that data to create visuals. Jellyfish does all of that and spits it out in beautiful visuals.”
– Amy N., Director of Agile Delivery
“Jellyfish does a great job of focusing on what is actually important. The customer support has been exceptional. Everyone I’ve dealt with at JF has seemed genuinely interested in helping and being a great partner.”
– Steve C., Engineering Operations Manager
“I find Jellyfish very useful when it comes to tracking all the work, it’s amazing all the details it shows about what you have in Jira. It is a very necessary tool that makes it easier to control and manage your work.”
– Jose F., Software Tech Lead
Join the Conversation
Want to hear more from Jellyfish users? Visit our G2 page to explore reviews from teams that are transforming the way they work. Already using Jellyfish? Share your experience with us on G2 – we’d love to hear your story!
Thinking of trying Jellyfish for your team? Request a demo today to see why we’ve been a G2 Leader for 10 consecutive quarters.
About G2
G2 is the world’s largest and most trusted software marketplace. More than a million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow G2 on LinkedIn.
